only backgroundI'm a wife, mother and grandmother. I'm opinionated. I contradict myself frequently. Most of all, I love my kids. I believe in them. I fight for them. They're weird and wonderful. If you want to know more, here's a bunch of other stuff from my old site.
Cancel Me, Please
- by Marisa
- October 3, 2008
I don’t know why but I seem to have issues with telecommunication companies. From cell phones to land lines, I just can’t seem to find a reputable company with good service and acceptable customer service.
I’m not angry with Alltel right now. I’m over that. Today it’s Verizon. Back in June I switched my internet from Verizon DSL to Cable and I’ve never been happier. Best service EVER. I canceled my Verizon DSL and downgraded my two phone lines to metered calls. After all, everyone in the family has a cell phone so there was no sense in paying all that money for full featured phone lines.
Well, I thought I canceled and downgraded.
Today marks the third call to Verizon to cancel. Once again I was told that there is no record of my having canceled previously. This is really getting to me. I can’t find anywhere online to cancel or I’d do it that way. At least I’d have a digital record of the cancellation then.
I don’t know if there is some kind of authorize.net site that lets you deal with these types of issues or not but there should be. I’m not going to pay for service that I don’t use. Enough is enough.
I’ll call back in a day or two to find out what happens. How much you want to bet this isn’t over yet.
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